SKILLS
Industry
Technical
WORK EXPERIENCE
Start-up Adviser
Newcastle University 2016 – Current United Kingdom
- Coaching students and graduates to explore their business ideas at early stages
- Leading on the delivery of support for Independent Professionals and freelancers
- Maintaining and creating relationships with partners and external business support services
- Co-creating and delivering extracurricular workshops and events
- Guest lecturing in undergraduate level modules in Enterprise and Entrepreneurship across the University
- Acting as an Assessor and Second Marker for elective Enterprise and Entrepreneurship modules
Co-founder
Novus Managed Services Provider 2014 – 2016 United Kingdom
- Started a software and IT support as-a-service company
- Carried out business modelling and created the business plan
- Managed Business Development and Marketing
- Exited to pursue other opportunities
Social Compliance QA Leader
Intertek Testing Services 2011 – 2013 Mexico City
- Carried out social compliance and ethical trading audits in the North America region
- Supervised and trained a team of 38 auditors based in Mexico, USA and Canada
- Carried out audit quality assurance, customer service activities and complaints follow up
- Main clients included Walmart, McDonald's, Costco, Canadian Tire, Kohl's, Lacoste, Target, Apple, AstraZeneca, Nordstrom, Unilever, Nestlé, L'Oréal, Ralph Lauren, Inditex, Disney, Siemens and CVS Caremark, amongst others
Freelance
Self-employed 2009 – 2011 Mexico City
- Carried out Public Relations and Communications projects on behalf of clients
- Maintained relationships with universities and students, and managed social service for clients in the education sector
- Organised volunteering events for charitable organisations
- Provided graphic and web design and photography services for SMEs and non-profits
Social Responsibility Analyst
Grupo Modelo 2006 – 2008 Mexico City
- Evaluated and monitored social projects
- Maintained relationships with nonprofits, government and universities
- Managed the corporate giving budget for charitable projects in Arts and Culture, Health, and Social Care
- Managed corporate volunteering events
- Assisted in sustainability reporting
Institutional Communications Coordinator
Fundación Pro Ayuda a la Mujer Origen 2005 – 2006 Mexico City
- Managed staff and sponsor communications
- Coordinated charity, volunteering and fundraising events
- Designed and produced marketing and training materials
EDUCATION
MBA, Masters in Business Administration
Newcastle University United Kingdom 2014
MA in Social Responsibility
Universidad Anáhuac Mexico City 2011
BA in Business Communications
Universidad Anáhuac Mexico City 2005