About

SKILLS

Industry

  • Social Responsibility
  • Ethical Trading
  • Entrepreneurship
  • Public Relations
  • Branding

Technical

  • Adobe Creative Suite
  • Wordpress
  • Squarespace
  • HTML
  • CSS

WORK EXPERIENCE

Start-up Adviser

Newcastle University
2016 – Current
United Kingdom

  • Coaching students and graduates to explore their business ideas at early stages
  • Leading on the delivery of support for Independent Professionals and freelancers
  • Maintaining and creating relationships with partners and external business support services
  • Co-creating and delivering extracurricular workshops and events

Co-founder

Novus Managed Services Provider
2014 – 2016
United Kingdom

  • Started a software and IT support as-a-service company
  • Carried out business modelling and created the business plan
  • Managed Business Development and Marketing
  • Exited due to conflicting values with co-founders

Social Compliance QA Leader

Intertek Testing Services
2011 – 2013
Mexico City

  • Carried out social compliance and ethical trading audits in the North America region
  • Supervised and trained a team of 38 auditors based in Mexico, USA and Canada
  • Carried out audit quality assurance, customer service activities and complaints follow up
  • Main clients included Walmart, McDonald's, Costco, Canadian Tire, Kohl's, Lacoste, Target, Apple, AstraZeneca, Nordstrom, Unilever, Nestlé, L'Oréal, Ralph Lauren, Inditex, Disney, Siemens and CVS Caremark, amongst others

Freelance

Self-employed
2009 – 2011
Mexico City

  • Carried out Public Relations and Communications projects on behalf of clients
  • Maintained relationships with universities and students, and managed social service for clients in the education sector
  • Organised volunteering events for charitable organisations
  • Provided graphic and web design and photography services for SMEs and non-profits

Social Responsibility Analyst

Grupo Modelo
2006 – 2008
Mexico City

  • Evaluated and monitored social projects
  • Maintained relationships with nonprofits, government and universities
  • Managed the corporate giving budget for charitable projects in Arts and Culture, Health, and Social Care
  • Managed corporate volunteering events
  • Assisted in sustainability reporting

Institutional Communications Coordinator

Fundación Pro Ayuda a la Mujer Origen
2005 – 2006
Mexico City

  • Managed staff and sponsor communications
  • Coordinated charity, volunteering and fundraising events
  • Designed and produced marketing and training materials

EDUCATION

MBA, Masters in Business Administration

Newcastle University
United Kingdom
2014

MA in Social Responsibility

Universidad Anáhuac
Mexico City
2011

BA in Business Communications

Universidad Anáhuac
Mexico City
2005

Copyright © 2019 Gretel Ferat.

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